CURRENT OPEN POSITIONS

• Front Desk Associate - Full Time

  Full Time - 7:00a-3:30p

  Want to work in a team oriented atmosphere where what you do matters to others ? Come join team Riverwalk! Riverwalk Resort is currently hiring several positions for:

  • Full Time Time Front Desk Positions: Starting from $16 hr. with benefits!

  We offer a fun and rewarding atmosphere, growth opportunity, incentives and incentive programs, employee of the month awards & giveaways, teamwork and appreciation for your outstanding contribution! NH's leading Resort (awarded by the World Travel Organization) will soon be growing again. So don't wait! Come be part of an award winning team! Click the apply button and forward your resume today!

  Job Type: Full-time

  Pay: From $16.00 per hour

  Expected hours: 40 per week

  Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

  Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Overtime
  • Weekends as needed

  Work Location: In person

• Executive Housekeeper

  Are you looking to be part of an extraordinary team? RiverWalk Resort at Loon Mountain located in Lincoln, New Hampshire is seeking an Executive Housekeeper to join our team!

  If you are looking for a career where you feel supported then apply now! RiverWalk Resort has a reputation for offering a compassionate, caring and fun work environment. Our culture is encompassed by service oriented employees who care about each other, our guests and the community where we live. We offer a competitive salary and benefits package to full time employees and opportunities for advancement.

  PRIMARY PURPOSE
  The responsibility of this role is to lead the housekeeping team, which includes laundry and public areas, and to uphold company standards for delivering the highest level of cleanliness for our owners and guests.
  
  DUTIES AND RESPONSIBILITIES:
  Under the direct supervision of the General Manager, and within established departmental policies and procedures, the Executive Housekeeper performs the following:

  General Responsibilities:

  • Manage day-to-day operations of the department to ensure employees adhere to RiverWalk standards and
    consistently meet or exceed owner and guest expectations.
  • Oversee supervisors of housekeeping, laundry and public areas and provide support for each.
    Responsible for interviewing and hiring all employees for the entire department.
  • Responsible for training and supporting all employees within the department to ensure standards are being met.
  • Manage the ordering and inventory for the housekeeping department, including public areas, laundry and
    uniforms.
  • Supervise staffing levels to ensure that guest service, operational and financial needs are met.
  • Provide support to the General Manager.
  • Approve all time-off requests and weekly timecards.
  • Tour and inspect property daily to monitor cleanliness and productivity.
    Manage Lost and Found and ensure items are logged and mailed in a timely manner.
  • Random checks of vacant rooms to ensure standards are maintained, report any engineering items to be
    addressed. Adjust training as needed to adhere to standards.
  • Oversee the upkeep of all storage areas and linen closets. All areas are to be clean, free of any hazards
    and stocked appropriately.
  • Become familiar with the different types of ownership and how this affects housekeeping service and
    communicate this effectively to housekeeping staff.
  • Understand and adhere to guest privacy requests.
  • Administer performance reviews on all employees in the housekeeping department.
  • Communicate often with Front Desk regarding room status changes due to early departures, extended checkouts, early arrivals, etc. to ensure that all rooms are cleaned on time and within the allotted schedule.
    
    

  Secondary Functions:
  

  • Responsible for complying with and enforcing all established RiverWalk Resort and all departmental policies and procedures.
  • Ensures confidentiality of all RiverWalk matters. Maintains good communications; establishes and maintains positive working relationships with employees and the public.
  • Performs similar or related duties as requested by the GM (for example: bed bug training).
    
    

  KNOWLEDGE, SKILLS AND ABILITIES

  Executive Housekeeper must possess these knowledge skills and abilities or be able to explain and demonstrate that the individual can perform the primary functions of the job, with or without reasonable accommodation using some other combination of skills and abilities and to possess the necessary physical requirements without the aid of mechanical devices to safely perform the primary functions of the job.

  1. Physical requirements include ability to bend body downward and forward by bending spine at the waist; bend the body downward and forward by bending leg and spine; extend hand(s) and arm(s) in any direction; stand for sustained periods of time; move about on foot to accomplish
     tasks; use arms to press against something with steady force in order to thrust forward, downward or outward; use upper extremities to exert force in order to draw, drag, haul or tug objects; raise objects from a lower to a higher position or move objects horizontally from position to position.
  2. The ability to professionally communicate or exchange ideas by means of the spoken word.
  3. The ability to receive detailed information through oral communication (i.e. in a normal office setting).
  4. The ability to exert up to 100 pounds of force occasionally, and / or up to 50 pounds of force frequently, and / or up to 20 pounds of force constantly to move objects.
  5. Subject to atmospheric conditions with one or more of the following conditions that affect the respiratory system or the skin: fumes, odors, dust, mist, gases, or poor ventilation, including air and / or skin exposure to oils and other cutting fluids.
  6. Requires the ability to plan and perform a wide variety of duties requiring general knowledge of policies and procedures. Requires considerable judgement to work independently toward general results, devising methods, modifying or adapting standard procedures to meet different conditions, making decisions based on precedent and policy.
  7. A visual acuity sufficient to meet minimum standard for use with those whose work deals largely with computer terminals, extensive reading, and visual inspection.
  8. The ability to receive training from General Manager and Owner Services Manager on non-routine duties which may not follow standard practices and procedures. The ability to determine actions to be taken, handling all but unusual cases.

  
  Work Schedule: 5 days per week. Thur – Mon / changes required to keep adequate staffing levels. Additional hours may be required on holidays or to cover staffing needs.
  
  Education: High school diploma or equivalent.
  
  Experience: At least three (3) years’ experience in Housekeeping in a resort environment. At least two (2) years supervisory experience.
  
  

  Job Type: Full-time

  Pay: $65,000 - $72,000 per year depending on experience.

  Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
    
    

  License/Certification: Driver's License (Preferred)

  Work Location: In person

• Housekeepers - Inspectors - Housemen - Pool Attendant

  Looking for an opportunity to work at the newest grand luxury resort in New England? Come join our extraordinary team!

  These are highly respected, full-time and part-time, year-round positions. We offer excellent working conditions and a wide range of benefits such as personal and holiday pay accrual starting after 60 days and insurance eligibility after 90 days, 1 week vacation after a year of employment. Candidates should have cleaning experience in hospitality or retail setting, able to work in a fast paced environment and have excellent customer service skills is a must. Excellent opportunity to join a growing Resort with future opportunities for professional growth.

  Excellent team and working environment. Great pay, fun atmosphere and flexible schedules.

  Fulltime and part time positions available. Hourly pay rate plus gratuities.

  Job Types: Full-time, Part-time

  Pay: $15.00 - $18.00 per hour

  Expected hours: No more than 40 per week

  Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

  Shift:

  • 8 hour shift
  • Day shift

  Work Location: In person

• Property Maintenance - Days

  PRIMARY PURPOSE

  Supports the Engineering department by maintaining facility, grounds, and all mechanical equipment, systems, and spaces throughout the facility.

  DUTIES AND RESPONSIBILITIES

  Under the general direction of the Chief Facilities Manager and the direct supervision of the Engineering Supervisor and within established policies and procedures, the incumbent performs the following functions:

  Essential Functions:

  • Performs preventive and unscheduled corrective maintenance of buildings, exterior grounds and facilities. Performs maintenance on all mechanical facility equipment including, but not limited to mechanical equipment, HVAC equipment, telephone systems, utility systems, power distribution, all life safety systems, automatic doors and any other electro-mechanical equipment. Assists inspectors and contractors as they test, inspect or repair, as directed or requested.
  • Performs regular and emergency repairs and maintenance throughout assigned facility area’s including, but not limited to, clearing clogged drains, replacing faucet washers, replacing toilet seats, repairing door hardware, replacing light bulbs/receptacles, replacing ceiling tiles and repairing other equipment. Asks for assistance when additional personnel and/or skills are required. Initiates work requests on all work performed or work being referred to the department. Performs routine preventive maintenance and/or inspection tasks as assigned.
  • Reads mechanical schematics and manufacturer’s diagrams to facilitate corrective actions.
  • Ensures full and uncompromised operation of all life safety systems. Performs fire and other disaster drills as required and appropriate.
  • Repairs and maintains machinery and mechanical equipment in accordance with diagrams, sketches, operation manuals and manufacturer’s specifications.
  • Observes mechanical devices in operation and evaluates their performance to locate cause of trouble.
  • Repairs and replaces defective parts on all machinery.
  • Adjusts or installs functional parts of devices and control instruments.
  • Lubricates and cleans machinery parts.
  • Performs tests on various types of machinery.
  • Operates saws, drills, grinders and other metal and wood working tools to make and repair parts.
  • Repairs electrical equipment.
  • Maintains records and other documentation as assigned or as requested.
  • Maintains a working knowledge of general maintenance practices in industry.
  • Ensures general building and department security by locking storage and work areas and maintaining security of tools and equipment. Assists security personnel when needed or directed.
  • Performs and/or assists with renovations, building alterations, construction, and other building trade functions such as painting, flooring, plumbing, electrical, as appropriate or as assigned.
  • Ensures confidentiality of all employees, legal, client/owner, budget and all other company matters at all times.

  KNOWLEDGE, SKILLS AND ABILITIES

  Individuals must possess the knowledge, skills and abilities listed or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities and possess the necessary physical requirements with or without the aid of mechanical devices, to safely perform the essential functions of the job.

  • Physical requirements include the ability to bend the body downward and forward by bending spine at the waist; bend the body downward and forward by bending leg and spine
  • extend hand(s) and arm(s) in any direction; stand for sustained periods of time; move about on foot to accomplish tasks; use arms to press against something with steady force in order to thrust forward, downward or outward; use upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion; raise objects from a lower to a higher position, or from a higher to lower position, or move objects horizontally from position to position; perceive attributes of objects such as size, shape, temperature or texture by touching with skin, particularly that of fingertips; sustain substantial movement of wrists, hands and/or fingers.
  • Ability to express or exchange ideas by means of the spoken word and/or written word. Essential functions involve activities in which incumbent must convey detailed or important spoken instructions to managers, visitors and other employees, accurately, loudly or quietly.
  • Ability to receive detailed information through oral communication and to make fine discriminations in sound.
  • Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
  • Visual acuity sufficient for work which deals largely with preparing and analyzing blueprints and drawings, data and figures, computer terminal operation, extensive reading and visual inspection involving small defects, parts, operation of machines (including inspection), using measurement devices, assembly or fabrication of parts at distances close to the eyes.
  • The worker is subject to both environmental conditions and activities that occur inside and outside; extreme cold with temperatures below 32 degrees for periods of more than one hour. The incumbent is subject to noise which is sufficient enough to cause the worker to shout in order to be heard above the ambient noise level. The worker is subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
  • The worker is subject to atmospheric conditions that affect the skin or respiratory system, i.e. fumes, odors, dust, mists, gases, poor ventilation, including air and/or skin exposure to oils and other cutting fluids.
  • Ability to wear safety equipment such as safety glasses, gloves, mask, etc.
  • Ability to endure periods of heavy workload or stress. May be required to work at accelerated pace in emergency situations.
  • Ability to work with frequent interruptions and respond appropriately to unexpected situations.
  • Ability to accept constructive feedback and initiate appropriate actions to correct situations.
  • Ability to communicate effectively and establish a cooperative, collaborative working environment.
  • Ability to maintain good communications; ability to establish and maintain positive working relationships with employees and the public.
  • Ability to plan and perform diversified duties requiring an extensive knowledge of a particular field and the use of a wide range of procedures. Involves the exercise of judgment in the analysis of facts and conditions regarding individual problems or transactions to determine what actions should be taken within the limits of standard practice.
  • Ability to receive training and guidelines from supervisor on non-routine duties which may not follow standard practices and procedures. Ability to determine actions to be taken, handling all but unusual cases.
  • Ability to transport self to and from off-site locations as requested or needed.

  OSHA RATING: 1

  WORK SCHEDULE: Days, Evenings, holidays, emergency situations. Hours and days

  depend on position and scheduling as set forth by

  Management.

  QUALIFICATIONS:

  Education: High school diploma or equivalent. Courses in plumbing,

  electricity and carpentry preferred.

  Experience: One to three years in building maintenance or similar positions. Carpentry experience a plus

  Snow removal / plowing experience a plus

  Job Type: Full-time

  Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

  Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Overtime
  • Weekends as needed

  Experience:

  • Maintenance: 2 years (Required)

  License/Certification:

  • Driver's License (Required)

  Work Location: In person

Did you know RiverWalk opened a Grand Ballroom and new restaurant, Rhythm Tap & Grille? Be a part of the team and join our food & beverage company –

As part of the RiverWalk family, Mountainside Culinary Group, LLC also offers an Extraordinary working environment and benefits including eligibility for personal time and holiday pay after 60 days and vacation after one year! 

We offer health, dental and vision insurance, generous paid time off, 401K and more! Why wait, apply now.